Know Your Data
We offer solutions to assist with Knowledge Management and Transfer through data analytics. Measurable data analytics enables you to achieve your vision of success in the ever-evolving healthcare industry of today.
Healthcare providers are required and must report key measures of performance in order to maintain a competitive edge and to maximize reimbursement for services rendered.
Measures of performance should focus on Operations/Financial, Service and Clinical Excellence.
The quest for appropriate data analytics to measure, monitor, report, analyze, improve and control can be challenging. Engage stakeholders in organization-wide effort to define your measures of Operational, Service and Clinical metrics:
Review and select meaningful measures;
Verify the organizational capacity to measure, monitor and report measures (be sure all metrics of performance are measurable);
Operational and Financial Metrics are typically readily available, but may not be reported in an intuitive format with full-transparency across the organization and among key stakeholders;
Service Metrics (patient engagement) should be standardized using a formal survey tool, administered by a vendor approved for use by The Centers for Medicare & Medicaid Services (CMS);
Measures of Clinical Performance may present the greatest challenge;
Create detailed analytics reports across the organization;
Determine baseline performance at all levels;
Set routine reporting intervals (daily, weekly, monthly, quarterly and annually), as appropriate;
Set levels of performance (minimum, expected, exceeding); and
Utilize high level dashboard reporting tools for ease of review and understanding across the organization.
“You cannot manage what you cannot measure.”