Data

Know Your Data

Knowledge management and transfer through data analytics is an important element of a Performance Excellence Philosophy to achieve a vision of success in the ever-evolving healthcare industry of today.

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Know Your Data

We offer solutions to assist with Knowledge Management and Transfer through data analytics. Measurable data analytics enables you to achieve your vision of success in the ever-evolving healthcare industry of today.

  • Healthcare providers are required and must report key measures of performance in order to maintain a competitive edge and to maximize reimbursement for services rendered. 

  • Measures of performance should focus on Operations/Financial, Service and Clinical Excellence

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The quest for appropriate data analytics to measure, monitor, report, analyze, improve and control can be challenging.  Engage stakeholders in organization-wide effort to define your measures of Operational, Service and Clinical metrics:

  • Review and select meaningful measures;

  • Verify the organizational capacity to measure, monitor and report measures (be sure all metrics of performance are measurable);

  • Operational and Financial Metrics are typically readily available, but may not be reported in an intuitive format with full-transparency across the organization and among key stakeholders;

  • Service Metrics (patient engagement) should be standardized using a formal survey tool, administered by a vendor approved for use by The Centers for Medicare & Medicaid Services (CMS);

  • Measures of Clinical Performance may present the greatest challenge;

  • Create detailed analytics reports across the organization;

  • Determine baseline performance at all levels;

  • Set routine reporting intervals (daily, weekly, monthly, quarterly and annually), as appropriate;

  • Set levels of performance (minimum, expected, exceeding); and

  • Utilize high level dashboard reporting tools for ease of review and understanding across the organization.

You cannot manage what you cannot measure.
— W. Edwards Deming