Click above to navigate between services.

Design Your Process

We collaborate with you to develop and execute action plans, unique to your organizational need, helping to achieve your Vision of Success.

Checklist:

You Have:
— Highly engaged employees, physicians, patients, family members, community representatives and payers.
— Defined a common and shared vision for your organization through gaining knowledge of your key stakeholders’ perspectives.
— Defined what outcomes you and your organization are trying to achieve in terms of Operations, Finance, Service and Clinical indicators.
— Measured your current performance.

Now you want to improve performance:                                    

• Everything is a process;

• Gain an understanding of your current processes;

• Identify your best practices;

• Design process to achieve best practice performance;

• Re-evaluate your performance to see if you are consistently achieving improved performance;

• Modify your processes when necessary to consistently achieve higher levels of performance;

• Hard-wire your processes to ALWAYS achieve best practice performance;

• Never stop monitoring to verify your preferred state performance/outcomes;

• Pick a methodology for process management (they all work);

• Train for it; and

• Build consistency of approach.