performance excellence — News

Transition Healthcare From a State of 'Crisis' to 'High-Performance' in a Post-COVID-19 World

By Michael “Mike” J. Jones

Over time, InnovateHC has developed a proven track record of expertise in advising healthcare managers through leadership transitions and organizational change in governance structure, physician engagement, physician recruiting and retention, and value-based care. The global explosion of SARS-CoV-2 and its resulting COVID-19 pandemic in the first quarter of 2020 have shaken every facet of the collective U.S. healthcare system from supply chain to care delivery.

Organizational Health, Change ManagementMike JonesApril 3, 2020COVID-19, coronavirus, pandemic, healthcare, leadership, alignment, organizational health, performance excellence

‘Small’ changes render big results: cultural shift to performance excellence

By Michael “Mike” J. Jones

Physician dissatisfaction, staff dissatisfaction, and low patient satisfaction are interconnected, common themes in healthcare leadership discussions. While the cycle seems to spiral uncontrollably, it isn’t impossible to manage the processes of healthcare to positively influence outcomes.

Certainly, not all outcomes are positive. Some diseases may only be managed, not cured. Any number of factors impact patient, physician and staff attitudes. It is possible, though, to systematically modify healthcare organizational cultures to reach goals of a performance excellence philosophy.

Begin with understanding the VISION you seek: To maximize success in the ever-evolving healthcare environment through physician alignment and integration.

Value Based CareMike JonesAugust 21, 2019healthcare, patient satisfaction, vision, leadership, physician, healthcare service performance, performance excellence, high perfoming physician enterprise

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